HOPE Family Health is a faith-based nonprofit health center located in rural northern Tennessee, with a service area encompassing Macon, Sumner, and surrounding counties. Established as a 501(c)(3) in 2005, HOPE has continued to grow and expand its services. HOPE’s mission is to improve access to primary healthcare in rural Middle Tennessee, with an emphasis on vulnerable populations such as the uninsured, underinsured, poor, homeless, children, migrant workers, and those addicted to substances. The agency seeks to restore dignity, faith, HOPE, and health in those they serve by making them partners in the healing process and providing them with loving, compassionate care. The agency’s goals/outcomes for the year include: Of the 1,440 smokers that see a HOPE medical, 60%, or 864, will be educated, urged to quit, or treated for smoking cessation. Of the 2,638 dental encounters, at least 5%, or 132, will be followed up with a telephone patient satisfaction survey within two weeks of the encounter, and of these, 90% will indicate they were satisfied or very satisfied with the care they received.
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